We value your privacy and want you to know exactly how we handle your personal information and cookies when you visit our website or shop with us.

1. What We Collect
- When you shop with us – your name, address, email, phone number, and payment details (processed securely by Square; we never store your card info).
- When you visit our site – browsing information like pages viewed, IP address, and device type (via Wix and cookies).

2. How We Use Your Information
- To process and deliver your orders.
- To reply to your messages and queries.
- To send offers or updates (only if you’ve agreed).
- To keep our site secure and improve your experience.

3. GDPR – Your Rights
Under the General Data Protection Regulation (GDPR), you can:
- Access the information we hold about you.
- Update or correct your details.
- Delete your data when we no longer need it.
- Opt out of marketing anytime.
- Ask for a copy of your data in a portable format.

Just email info@richvalley.ie to make a request.

4. Who We Share Your Data With
We only share your details with:
- Square (for secure payments)
- Delivery partners (to get your coffee to you)
- Trusted service providers (like Wix, who host our website)

We never sell your data.

5. Cookies
Cookies are small files stored on your device to help the site work better. We use:
- Essential Cookies – make the site work (e.g., remember your cart).
- Performance Cookies – help us improve the site (via Wix analytics).
- Functional Cookies – remember preferences like location or language.
- Marketing Cookies – show you relevant offers (only if you agree).

You can control or delete cookies through your browser settings. Blocking them may affect site features.

6. Keeping Your Data Safe
We take your privacy seriously and use secure systems, encryption, and trusted service providers to protect your personal information. We regularly review our processes to make sure your data stays safe.

7. Questions or Complaints
You can contact us at:
Email: info@richvalley.ie
Post: Richvalley Roasters, Orwell Park, Rathgar, Dublin 6, Ireland.

If you believe we’ve mishandled your data, you can contact the Data Protection Commission at https://www.dataprotection.ie.